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COURSE DETAILS:
Course Name: Making Customer Recommendations
Price: $79
Description: The recommendation begins where the discovery leaves off—with a clear consensus about the customer objectives. Representatives are not selling products and services, they're selling "solutions" that can help the customer reach his or her objectives. The final "confirming question" to the customer in which the representative and the customer agree that they have understood the customers' objectives correctly is the foundation for their recommendation. In Making Customer Recommendations, your representatives will learn the four-step recommendation process, which is an essential part of customer interactions.
ORDER: Making Customer Recommendations ($79)
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